Troubleshooting the LG Vista 2

LG Vista 2 held up as if taking a picture

Learn more about the LG Vista 2 – H740

LG Vista 2 - 3 in 1 image for Troubleshooting

Click Here To Purchase This Device

Table of Contents

1 – Factory reset

2 – Screen

3 – Phone Number

4 – Volume

5 – Apps

6 – Calendar

7 – Airplane Mode

8 – Picture

9 – Memory

10 – Data/Hotspot/USB/Roaming/Bluetooth

11 – Contacts/Calls

12 – Software

13 – Text Messages

 


1. How to factory reset my device

  1. Press the ‘Apps’ menu option
  2. Slide and select the ‘Settings’ option.
  3. Press ‘Back-up & Reset’ under ‘General’ section
  4. Next, Press ‘Factory Data Reset’
  5. Then press ‘Reset Phone’
  6. Press ‘Delete All’

The device will likely restart itself in order to reset.

Warning: Doing a factory reset should be used as a last resort as it will erase all media formats, files and data from the device.

Troubleshooting the LG Vista 2 Troubleshooting the LG Vista 2 Troubleshooting the LG Vista 2

 


2A. How to change to a new background image

  1. Hold down an empty area on the screen
  2. Press ‘Wallpapers’
  3. Choose the desired image and watch it replace the background images

Troubleshooting the LG Vista 2 Background 1-2 Troubleshooting the LG Vista 2 Background 3-4

 


2B. How to change brightness

Option 1:

  1. Drag down the header
  2. Slide the brightness bar to the right or left adjust the brightness.

Troubleshooting the LG Vista 2 Brightness (1) 1-2

 

Option 2:

  1. Press the ‘Apps’ menu option.
  2. Slide and select the ‘Settings’ option.
  3. Press ‘Brightness’ under the ‘Display’ section.
  4. Adjust the brightness as desired.

Troubleshooting the LG Vista 2 Brightness (2) 1-2 Troubleshooting the LG Vista 2 Brightness (2) 3

 


2C. How to adjust screen timeout time

  1. Press the ‘Apps’ menu option.
  2. Slide and select the ‘Settings’ option.
  3. Press ‘Screen Timeout’ under ‘Display’ section.
  4. Adjust the amount of time desired for the screen to time out.

Troubleshooting the LG Vista 2 Troubleshooting the LG K8 - Phoenix 2

 


2D. How to add or remove a widget

To add a widget:

  1. Hold down an empty area on the main screen
  2. Press ‘Widgets’
  3. Choose the widget to add and drag it onto the desired location on the screen
  4. Moving a widget is done in the same form. Press and hold it and drag it to the desired location.

Troubleshooting the LG Vista 2 Add Widget 1-2 Troubleshooting the LG Vista 2 Add Widget 3-4

To remove a widget:

  1. Hold and drag the desired widget to the ‘remove’ icon above

Troubleshooting the LG Vista 2 Remove Widget 1-2 Troubleshooting the LG Vista 2 Remove Widget 3-4

 


2E. How to lock device with a PIN

  1. Press the ‘Apps’ menu option
  2. Slide and select the ‘Settings’ option.
  3. Press ‘Security’ under ‘General’ section
  4. Press ‘Lock Screen’ or ‘Set Screen Lock’
  5. Choose the desired method of screen lock
  6. Enter the Pin or Password and press ‘Next’
  7. Confirm the Pin or Password by pressing ‘OK’
  8. Tap ‘OK’

Troubleshooting the LG Vista 2 Troubleshooting the LG Vista 2 Lock Pin 3-4 Troubleshooting the LG Vista 2 Lock Pin 5-6 Troubleshooting the LG Vista 2 Lock Pin 7-8 Troubleshooting the LG Vista 2 Lock Pin 9-10

To undo the Pin or Password:

  1. Do steps 1-4
  2. Press ‘Select Screen Lock’
  3. Enter the Pin or Password and press ‘Next’
  4. Select the ‘None’ option
  5. Press ‘Change’ to confirm the security change

Troubleshooting the LG Vista 2 Undo Lock Pin 1-2 Troubleshooting the LG Vista 2 Undo Lock Pin 3-4

 


3. How to find my phone number

  1. Press the ‘Apps’ menu option
  2. Slide and select the ‘Settings’ option.
  3. Press ‘About Phone’ under ‘General’ section
  4. Press ‘Status’
  5. Read ‘My Phone Number’

Troubleshooting the LG Vista 2 Troubleshooting the LG Vista 2 Phone Number 3-4 Troubleshooting the LG Vista 2 Phone Number 5

 


4. How to change the volume

Option 1:

  1. Press the volume keys on the side of the device.
  2. Up – higher the volume
  3. Down – Lower the volume
  4. Press the ‘Settings’ icon to adjust more sound options

Troubleshooting the LG Vista 2 Volume (1) 1-2 Troubleshooting the LG Vista 2 Volume (1) 3

Option 2:

  1. Press the ‘Apps’ menu option
  2. Slide and select the ‘Settings’ option.
  3. Press ‘Volume’ under ‘Sound and Notifications’ section
  4. Adjust as desired
  5. Press ‘OK’

Troubleshooting the LG Vista 2 Volume (2) 3-4

 


5. How to add an app or delete it

Your device must have a connected Google account before it will be able to download apps.

To add an app:

  1. Press the ‘Play Store’ app on the home screen or find it in the menu.
  2. Type in the app you’d like to download or look for ideas in categories listed towards the upper half of the screen.
    • You may press on the desired app to learn more about it and then install it by pressing ‘Install’
  3. To download, press the 3 dots near the app name and press ‘Install’.
  4. The app may be moved to another location on the screen by dragging and dropping it.

Troubleshooting the LG Vista 2 Add App 1-2 Troubleshooting the LG Vista 2 Add App 3-4 Troubleshooting the LG Vista 2 Add App 5-6

To remove an app:

  1. Hold down the app you’d like to un-install.
  2. Drag the app and drop it on the ‘Uninstall’ towards the top of the screen.
  3. Press ‘Yes’ to confirm.

Troubleshooting the LG Vista 2 Delete App 1-2 Troubleshooting the LG Vista 2 Delete App 3

 


6. How to set a calendar event or delete it

To add a calendar event:

  1. Open the ‘Calendar’ app on the home screen.
  2. Press the orange ‘Plus’ icon
  3. Add the event Name and Location
  4. Then add the starting and finishing Dates and Times for the event. Press ‘OK’ to confirm.
  5. Add notes or more details if you so desire
  6. Press ‘Save’

Troubleshooting the LG Vista 2 Calendar Event 1-2 Troubleshooting the LG Vista 2 Calendar Event 3-4 Troubleshooting the LG Vista 2 Calendar Event 5-6 Troubleshooting the LG Vista 2 Calendar Event 7-8

To delete a calendar event:

  1. Open the ‘Calendar’ app on the home screen.
  2. Press on the day that has the event you’d like to delete.
  3. Choose the event you’d like to delete.
  4. Press the ‘Recycling Bin’ icon
  5. Press ‘Yes’ to confirm

Troubleshooting the LG Vista 2 Delete Calendar Event 1-2 Troubleshooting the LG Vista 2 Delete Calendar Event 3-4

 


7. How to turn on or off airplane mode

  1. Press the ‘Apps’ menu option
  2. Slide and select the ‘Settings’ option.
  3. Press ‘Airplane mode’ under the ‘Networks’ tab
  4. Press ‘OK’
  5. To disable: Press ‘Airplane Mode’ once more

Airplane Mode will disable all Data, Bluetooth, Wi-Fi as well as all incoming and outgoing Calls and Texts for the time being.

Troubleshooting the LG Vista 2 Troubleshooting the LG Vista 2 Airplane Mode 3

 


8. How to take a picture

  1. Open the ‘Camera’ app on the home screen
  2. Point the device towards the object or person you’d like to photograph.
  3. Tap the screen to select the focus point.
  4. Press the lower volume key OR tap the camera image on the screen to take the picture.
  5. To view the image:
    1. Open gallery or photos in the ‘Apps’ men
    2. While in the Camera app, slide to the right to open Gallery.
    3. Right after an image is taken, a circle will come up on the lower right side, click that to view the image.

Troubleshooting the LG Vista 2 Take Picture 1-2 Troubleshooting the LG Vista 2 Take Picture 3-4

 


9A. How to see available storage amounts

  1. Press the ‘Apps’ menu option
  2. Slide and select the ‘Settings’ option.
  3. Press ‘Storage & USB’ under ‘General’ section
  4. View the storage amounts available or amounts currently used.

Troubleshooting the LG Vista 2 Troubleshooting the LG Vista 2 Storage 3-4

 


9B. How to clear cookies and cache

  1. Open the ‘Chrome’ app on the home screen
  2. Press the ‘Options’ icon (3 dots) on the upper right hand side
  3. Press ‘Settings’
  4. Next, tap ‘Privacy’
  5. Press ‘Clear Browsing Data’
  6. Check off which data to remove
  7. Press ‘Clear’

Troubleshooting the LG Vista 2 Clear Cache 1-2 Troubleshooting the LG Vista 2 Clear Cache 3-4 Troubleshooting the LG Vista 2 Clear Cache 5-6 Troubleshooting the LG Vista 2 Clear Cache 7

 


10A. How to see my data usage

  1. Press the ‘Apps’ menu option
  2. Slide and select the ‘Settings’ option.
  3. Press ‘Data Manager’ under the ‘Networks’ section
  4. View Data Usage.
    • Set the data usage cycle
    • View which apps or systems use the most data
    • View how much each app or system uses up of data within this usage cycle.

Troubleshooting the LG Vista 2 Troubleshooting the LG Vista 2 Data Usage 3-4

 


10B. How to tether via USB

  1. Connect the USB cable to the computer.
  2. Press the ‘Apps’ menu option.
  3. Slide and select the ‘Settings’ option.
  4. Press ‘Tethering’ under ‘Networks’ section.
  5. Toggle the ‘USB Tethering’ switch to the ‘ON’ position.

Troubleshooting the LG Vista 2 Troubleshooting the LG Vista 2 USB Tethering 3-4

 


10C. How to adjust USB connection options

  1. Drag down the header and touch ‘Media device’
  2. Select the desired option.
    • MTP – Allows you to transfer files to and from a computer
    • PTP – Allows you to transfer all files or images (using the camera’s software) to and from a computer.

Troubleshooting the LG Vista 2 USB Connection 1-2 Troubleshooting the LG Vista 2 USB Connection 3

 


10D. How to reset to default APN settings

  1. Press the ‘Apps’ menu option.
  2. Slide and select the ‘Settings’ option.
  3. Choose ‘More’ under ‘Networks’ section.
  4. Tap ‘Mobile Networks’.
  5. Press ‘Access Point Names’.
  6. Then, Tap the ‘Options’ icon (3 dots).
  7. Press ‘Reset to Default’.
  8. The original APN settings will now restore.

APN settings are used to connect to a specific network. Therefore, each company has their own specific set of settings to connect to their service. If the device is new or isn’t working properly, you may need to contact the device’s network service for their APN settings.

Troubleshooting the LG Vista 2 Troubleshooting the LG Vista 2 APN 3-4 Troubleshooting the LG Vista 2 APN 5-6 Troubleshooting the LG Vista 2 APN 7

 


10E. How to use my mobile device as a hotspot

  1. Press the ‘Apps’ menu option
  2. Slide and select the ‘Settings’ option.
  3. Press ‘Tethering’ under ‘Networks’ section
  4. Press ‘Mobile Hotspot’
  5. Personalize the name and password of your device hotspot
  6. Press ‘Enable’
  7. Ensure that ‘Mobile Hotspot’ feature  is turned on in the previous setting. You may do this by toggling the ‘ON’ switch near ‘Mobile Networks’

Find the mobile hotspots name under available Wi-Fi networks and connect using the password that was set up. Multiple devices may connect to a single hotspot.

Warning: Connected devices will use the mobile hotspot’s data. Ensure it has enough data or is connected via Wi-Fi to avoid being charged by the network provider.

Troubleshooting the LG Vista 2 Troubleshooting the LG Vista 2 Hotspot 3-4 Troubleshooting the LG Vista 2 Hotspot 5-6

 


10F. How to to turn on or off Wi-Fi

  1. Press the ‘Apps’ menu option
  2. Slide and select the ‘Settings’ option.
  3. Wi-Fi will be found under the ‘Networks’ section
  4. Turn on the ‘Wi-Fi’ by pressing on the toggle button
  5. Press on the words ‘Wi-Fi’ to see the networks to connect to
  6. Select the desired Wi-Fi network
  7. Enter the Password. To see the password as you type, press on the ‘Show Password’ box.
  8. Press ‘Connect’
  9. Wi-Fi is now connected.

Troubleshooting the LG Vista 2 Troubleshooting the LG Vista 2 Wifi 3-4 Troubleshooting the LG Vista 2 Wifi 5-6 Troubleshooting the LG Vista 2 Wifi 7-8

To disconnect from Wi-Fi:

  1. Do steps 1-2
  2. Turn off the ‘Wi-Fi’ by pressing on the toggle button.

To forget a network:

  1. Press on the network you are connected to
  2. Press ‘Forget’
  3. If desired, turn off the ‘Wi-Fi’ capabilities by toggling the toggle button.

Troubleshooting the LG Vista 2 Forget Wifi 1-2 Troubleshooting the LG Vista 2 Forget Wifi 3-4

 


10G. How to turn on or off roaming

  1. Press the ‘Apps’ menu option
  2. Slide and select the ‘Settings’ option.
  3. Press ‘More’ under ‘Networks’ section
  4. Then click on ‘Mobile Networks’
  5. Press ‘International Data Roaming’
  6. Choose one of the two roaming options and check off its box.

Suggestion: Roaming may cost the user as it is not included in the cost of many network service plans. It may be worthwhile to consider adding it to the data plan. It may be needed to search for other available networks while roaming as the one you currently use may not be the strongest.

Troubleshooting the LG Vista 2 Troubleshooting the LG Vista 2 Roaming 3-4 Troubleshooting the LG Vista 2 Roaming 5-6 Troubleshooting the LG Vista 2 Roaming 7-8

 


10H. How to add or remove an email address

  1. Press the ‘Apps’ menu option
  2. Slide and select the ‘Settings’ option.
  3. Press ‘Accounts & Sync’ under ‘General’ section
  4. Press ‘Add Account’
  5. Select the type of account you’d like to add
  6. Type in the username
  7. Press ‘Next’
  8. Type in the ‘Password’
  9. Press ‘Next’
  10. Press ‘Accept’
  11. Wait a moment for it to connect
  12. Adjust details for the new account such as if it should be a backup for your devices data
  13. Press ‘Next’ icon

Troubleshooting the LG Vista 2 Troubleshooting the LG Vista 2 Email 3-4 Troubleshooting the LG Vista 2 Email 5-6 Troubleshooting the LG Vista 2 Email 7-8 Troubleshooting the LG Vista 2 Email 9-10

To remove an account:

  1. Press the ‘Apps’ menu option
  2. Slide and select the ‘Settings’ option.
  3. Press ‘Accounts & Sync’ under ‘General’ section
  4. Press on the account type you’d like to remove
  5. Tap on the ‘Options’ icon (3 dots)
  6. Press ‘Remove Account’
  7. Press ‘Remove Account’ to confirm

Please note: Removing an account will remove the email data from the device. It will always be accessible online via other devices or the browser.

Troubleshooting the LG Vista 2 Troubleshooting the LG Vista 2 Delete Email 3-4 Troubleshooting the LG Vista 2 Delete Email 5-6 Troubleshooting the LG Vista 2 Delete Email 7-8

 


10I. How to turn on or off Bluetooth

  1. Press the ‘Apps’ menu option
  2. Slide and select the ‘Settings’ option.
  3. Turn on the slider near ‘Bluetooth’ under ‘Networks’ section
  4. Press on the words ‘Bluetooth’
  5. Press on the nearby device with which to connect
  6. Confirm by pressing ‘Pair’ on both devices
  7. They are now paired.

Troubleshooting the LG Vista 2 Troubleshooting the LG Vista 2 Bluetooth 3-4 Troubleshooting the LG Vista 2 Bluetooth 5-6

To forget a Bluetooth connection:

  1. Press on the paired devices name
  2. Press Unpair
  3. Turn off Bluetooth by pressing on the slider towards the top of the screen

Troubleshooting the LG Vista 2 Unpair Bluetooth 1-2 Troubleshooting the LG Vista 2 Unpair Bluetooth 3-4

 


11A. How to enable or disable my own caller ID

  1. Press on the ‘Phone’ app on the main screen
  2. Choose the ‘Options’ icon (3 dots)
  3. Tap ‘Call Settings’
  4. Press ‘Caller ID’
  5. Press ‘Hide Number’ or ‘Show Number’ or ‘Network Default’

*Pressing *67 before a call will block your number from appearing on the other end.

Troubleshooting the LG Vista 2 Caller ID 1-2 Troubleshooting the LG Vista 2 Caller ID 3-4 Troubleshooting the LG Vista 2 Caller ID 5

 


11B. How to forward my calls to another phone number

  1. Press the ‘Call’ App
  2. Then, tap the ‘Options’ icon (3 dots)
  3. Press ‘Call Settings’
  4. Next, Press ‘Additional Settings’
  5. Press ‘Call Forwarding’
  6. Press the option you desire
  7. Type in the phone number to forward messages to
  8. Press ‘Enable’

 


11C. How to bar certain numbers from calling me

  1. Open the Phone app
  2. Press the ‘Option’ icon (3 dots)
  3. Next, Press ‘Call Settings’
  4. Press ‘Call Reject’
  5. Tap ‘Reject Calls from’
  6. Press the ‘Plus’ icon
  7. Tap ‘New Number’
  8. Insert the phone number
  9. Press ‘Save’
  10. Return to the previous menu
  11. Press ‘Call Reject Mode’
  12. Press ‘Reject Calls On List’

Troubleshooting the LG Vista 2 Call Barring 1-2 Troubleshooting the LG Vista 2 Call Barring 3-4 Troubleshooting the LG Vista 2 Call Barring 5-6 Troubleshooting the LG Vista 2 Call Barring 7-8 Troubleshooting the LG Vista 2 Call Barring 9-10 Troubleshooting the LG Vista 2 Call Barring 11

To undo:

  1. Open the ‘Reject Calls From’ list
  2. Choose the number to un-block
  3. Press the ‘Recycling Bin’ icon
  4. Press ‘Yes’ to delete the blocked number

 


11D. How to add a contact or delete it

To add a new contact to an address book:

Option 1:

  1. Open the Contacts app
  2. Press the Plus (+) icon on the top right of the screen
  3. Type in the Name, Phone number, Email and any other information for the new contact
  4. Press ‘Save

Troubleshooting the LG Vista 2 Create Contact (1) 1-2 Troubleshooting the LG Vista 2 Create Contact (1) 3-4

Option 2:

  1. Open the Calling app
  2. Type in the number you’d like to add
  3. Press ‘Create Contact’
  4. Add the Name, Email and other information
  5. Press ‘Save’

Troubleshooting the LG Vista 2 Create Contact (2) 1-2 Troubleshooting the LG Vista 2 Create Contact (2) 3-4 (2)

To delete a contact:

  1. Open the Contacts app
  2. Search for the contact to delete
  3. Press on the contact
  4. Next, tap on the ‘Options’ icon (3 dots)
  5. Press ‘Delete’
  6. Press ‘Yes’

Troubleshooting the LG Vista 2 Delete contact 1-2 Troubleshooting the LG Vista 2 Delete contact 3

 


12A. How to see my software version

  1. Press the ‘Apps’ menu option
  2. Slide and select the ‘Settings’ option.
  3. Press ‘About Phone’ under ‘General’ section
  4. Open ‘Software Info’
  5. Read the Software information

Troubleshooting the LG Vista 2 Troubleshooting the LG Vista 2 Software Version 3-4 Troubleshooting the LG Vista 2 Software Version 5

 


12B. How to update my software version

  1. Press the ‘Apps’ menu option
  2. Slide and select the ‘Settings’ option.
  3. Tap ‘About Phone’
  4. Press ‘Software Updates’
  5. Press ‘Update Now’
  6. Follow any further prompts

Troubleshooting the LG Vista 2 Troubleshooting the LG Vista 2 Software Version Update 3-4 Troubleshooting the LG Vista 2 Software Version Update 5

 


13A. How to send a text or MMS

To send a text:

  1. Open the messaging app
  2. Press the ‘+’ icon to compose a message
  3. Add the contact to whom the message will be sent
  4. Add the message to the message field
  5. Press ‘Send’

Troubleshooting the LG Vista 2 Send Text 1-2 Troubleshooting the LG Vista 2 Send Text 3-4 Troubleshooting the LG Vista 2 Send Text 5-6

To send a multimedia message (MMS):

  1. Do steps 1-4
  2. Press the paper clip icon to attach media to the message
  3. Choose which media to add and from where to find it. In this example we will be doing ‘Image’ from ‘Downloads’
  4. Press Send.

Troubleshooting the LG Vista 2 Send Text 1-2 Troubleshooting the LG Vista 2 Send Text 3-4 Troubleshooting the LG Vista 2 Send MMS 5-6 Troubleshooting the LG Vista 2 Send MMS 7-8 Troubleshooting the LG Vista 2 Send MMS 9-10

 


13B. How to delete a text or MMS

  1. Open the ‘Messaging’ App
  2. Open the thread in which the message is located

To delete the thread:

  • Hold down the thread and press ‘Delete. Tap ‘Yes’ to confirm.

Troubleshooting the LG Vista 2 Delete old Messages (4) 1-2 Troubleshooting the LG Vista 2 Delete old Messages (4) 3

  • Open the thread and press the ‘Options’ icon (3 dots). Press ‘Delete’. Click on ‘Yes’ to confirm.

Troubleshooting the LG Vista 2 Delete old Messages (1) 1-2 Troubleshooting the LG Vista 2 Delete old Messages (1) 3

To delete an individual message:

  • Hold down the text to delete and press ‘Delete’. Press ‘Delete.

Troubleshooting the LG Vista 2 Delete old Messages (2) 1-2

To set up auto delete:

  1. Open the ‘Messaging App’
  2. Press the ‘Options’ key
  3. Press ‘Settings’
  4. Next, Press ‘General Settings’
  5. Press the checkbox near ‘Delete Old Messages’
  6. Press ‘Text Message limit’
  7. Choose the desired limit of texts until they are deleted
  8. Tap’OK’
  9. Press ‘Multimedia Message limit’
  10. Choose the desired limit of texts until they are deleted
  11. Press ‘OK’

Troubleshooting the LG Vista 2 Text Limit 1-2 Troubleshooting the LG Vista 2 Text Limit 3-4 Troubleshooting the LG Vista 2 Text Limit 5-6 Troubleshooting the LG Vista 2 Text Limit 7-8

Rachel C.
Rachel C.
Rachel is the researcher and blog writer for the Mr Aberthon website. She grew up in Brooklyn, New York and eventually made her way to Connecticut in order to become a part of the Mr Aberthon Team. She is passionate about technology and electronics, and nothing gives her more pleasure than discovering insights into the latest gadgets to hit the electronics market.